Shipping policy
3. Shipping Policy
Last updated: July 27, 2026
Where We Ship We currently ship within the United Kingdom and internationally. Shipping availability and rates may vary by destination.
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
UK Delivery
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days (where available)
International Delivery
- Europe: 5–10 business days
- Rest of World: 7–14 business days
Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.
Lost or Delayed Orders If your order has not arrived within the expected timeframe, please contact us via our contact form and we will investigate with the carrier.
Note: Delivery times are estimates and may be affected by carrier delays, customs processing, or other factors outside our control.